Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Support Portal
  1. Support Portal
  2. Web-Requests-&-Issues

Web-Requests-&-Issues

Hi 👋 To report a Web-related bug, request a new feature, or share product feedback please use the options below.

Note: To participate in Bug-bounty program please read the instructions here: https://uxcam.com/bug-bounty

  • Report a bug

    Tell us the problems you're experiencing with our new Web capture & analysis

  • Suggest a new feature

    Let us know your idea for a new feature for Web capture & analysis

  • Suggest improvement

    See a place where we can do better with Web capture & analysis? We're all ears.

Powered by Jira Service Management
{"xsrfToken":"88b2b8e981d821bffc05ed8c070e47060d39ebc9_lout","branding":{"id":"10","key":"wri","name":"Web-Requests-&-Issues","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0d62c30e-a64f-436e-9725-a95960453032/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MWY2YjlhNi03MDhiLTQ2ZDMtOTAzYS1kOTIzNjYwNTJiMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkNjJjMzBlLWE2NGYtNDM2ZS05NzI1LWE5NTk2MDQ1MzAzMiI6WyJyZWFkIl19LCJleHAiOjE3NzA2MDQyNTcsIm5iZiI6MTc3MDYwMzY1N30.ru5zWWYzPgVqz3ZOQDOqEgMpv40QWlOvZul-oBa67dY&client=81f6b9a6-708b-46d3-903a-d92366052b34&mode=fit","logoId":"0d62c30e-a64f-436e-9725-a95960453032","isLogoAvailable":true,"helpCenterTitle":"Welcome to Support Portal","sharedPortalName":"Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Support Portal","sharedPortalName":"Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#012d57","helpCenterTitleColor":"#100f43","bannerMediaApiUrl":"https://api.media.atlassian.com/file/79b4a0a6-afa3-45b9-9c96-26d35dff66cd/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MWY2YjlhNi03MDhiLTQ2ZDMtOTAzYS1kOTIzNjYwNTJiMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc5YjRhMGE2LWFmYTMtNDViOS05Yzk2LTI2ZDM1ZGZmNjZjZCI6WyJyZWFkIl19LCJleHAiOjE3NzA2MDQyNTcsIm5iZiI6MTc3MDYwMzY1N30.4xbgePZkZZQ_at-y89SLWmcfY8g_caw-plzDKa6Lly8&client=81f6b9a6-708b-46d3-903a-d92366052b34&height=300&mode=fit","bannerMediaApiFileId":"79b4a0a6-afa3-45b9-9c96-26d35dff66cd","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"wri","projectId":10822,"serviceDeskId":10,"name":"Web-Requests-&-Issues","description":"<p>Hi \uD83D\uDC4B To report a Web-related bug, request a new feature, or share product feedback please use the options below.</p>\n<p>Note: To participate in Bug-bounty program please read the instructions here: <a href=\"https://uxcam.com/bug-bounty\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://uxcam.com/bug-bounty</a></p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"132","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing with our new Web capture &amp; analysis</p>","icon":11205,"iconUrl":"https://uxcamcom.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11205","groups":[38],"key":""},{"id":"133","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature for Web capture &amp; analysis</p>","icon":11195,"iconUrl":"https://uxcamcom.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11195","groups":[38],"key":""},{"id":"134","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better with Web capture &amp; analysis? We're all ears. <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"></p>","icon":11199,"iconUrl":"https://uxcamcom.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11199","groups":[38],"key":""}],"reqGroups":[{"id":38,"name":"General"}],"orderMapping":{"38":[132,133,134]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WRI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MWY2YjlhNi03MDhiLTQ2ZDMtOTAzYS1kOTIzNjYwNTJiMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwODIyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA2MDQ4NTcsIm5iZiI6MTc3MDYwMzY1NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.JC6BtspbYQIXmZcdw82GlbpIkHSkWT5MF7vu-2euh9E","targetCollection":"upload-project-10822","endpointUrl":"https://api.media.atlassian.com","clientId":"81f6b9a6-708b-46d3-903a-d92366052b34","tokenDurationInMins":20}},"sharedPortal":{"name":"Support Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=uxcamcom","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"88b2b8e981d821bffc05ed8c070e47060d39ebc9_lout","baseUrl":"https://uxcamcom.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://uxcamcom.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"81f6b9a6-708b-46d3-903a-d92366052b34","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4abb05c2f5dc4c869d425aa18bc9c411","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://uxcamcom.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}